Emergency Contacts

While Morocco is a beautiful and welcoming destination, it's important to be prepared for emergencies. Knowing the right contacts and taking preventive measures can ensure a safe and enjoyable trip. This guide outlines essential emergency contacts, what to do in case of an emergency, and tips to avoid emergencies.

Essential Emergency Contacts

1. Police (Emergency): 19
2. Police (Rural areas): 177
3. Ambulance and Medical Emergencies: 15
4. Fire Department: 15
5. Tourist Police: Available in major tourist areas, especially in cities like Marrakech and Casablanca. Contact local authorities for specific numbers.
6. Your Country’s Embassy or Consulate:
   • U.S. Embassy in Rabat: +212 (0) 537-63-72-00
   • British Embassy in Rabat: +212 (0) 537-63-33-33
   • Canadian Embassy in Rabat: +212 (0) 537-54-49-49
   • Australian Embassy (Consulate) in Rabat: +212 (0) 537-76-41-50
   • French Embassy in Rabat: +212 (0) 537-68-97-00

What to Do in Case of Emergency

Medical Emergency

1. Call for Help: Dial 15 for an ambulance or medical emergency.
2. Provide Details: Clearly describe your location, the nature of the emergency, and any immediate assistance required.
3. Seek Assistance: If you're in a hotel or public place, ask staff for help in contacting emergency services.
4. First Aid: If trained, administer first aid while waiting for professional help.

Crime or Safety Emergency

1. Call the Police: Dial 19 to contact the police for any criminal activity or safety concerns.
2. Report the Incident: Provide details of the incident, including location, time, and any descriptions of suspects.
3. Seek Safe Shelter: Move to a safe location, such as a hotel, and inform the staff about the situation.
4. Contact Your Embassy: Inform your embassy or consulate if you are involved in a serious incident or require assistance.

Loss of Passport

1. Report the Loss: Inform the local police and obtain a police report.
2. Contact Your Embassy: Reach out to your country’s embassy or consulate for assistance in getting a replacement passport.
3. Secure Accommodations: Stay in a secure location while arranging for a new passport.

Natural Disasters

1. Stay Informed: Follow local news and weather reports for updates on natural disasters like earthquakes or floods.
2. Follow Official Instructions: Adhere to guidance from local authorities and emergency services.
3. Evacuate if Necessary: Move to a designated safe area if evacuation is advised.

Tips to Avoid Emergencies

1. Stay Aware of Your Surroundings: Be vigilant, especially in crowded areas. Avoid risky areas after dark.
2. Keep Valuables Secure: Use money belts or hidden pouches to store important items like passports, money, and credit cards.
3. Travel in Groups: Whenever possible, travel with others, particularly at night or in unfamiliar places.
4. Use Reputable Transportation: Opt for registered taxis and reliable transportation services. Avoid hitchhiking or unlicensed vehicles.
5. Respect Local Customs: Familiarize yourself with Moroccan customs and laws to avoid unintentional offenses.
6. Stay Healthy: Drink bottled water, avoid raw foods that may have been washed in tap water, and practice good hygiene.
7. Prepare for the Climate: Protect yourself from extreme weather conditions by staying hydrated, using sunscreen, and wearing appropriate clothing.
8. Purchase Travel Insurance: Ensure you have comprehensive travel insurance that covers health, accidents, theft, and cancellations.
9. Keep Important Documents: Make copies of your passport, travel insurance, and other important documents. Keep one set with you and leave another set with someone you trust at home.
10. Stay Connected: Keep your phone charged and have a local SIM card or an international roaming plan for easy communication.

By being prepared and following these tips, you can minimize the risk of emergencies and enjoy a safe and memorable trip to Morocco.